The purpose of the preliminary investigation phase is threefold. First, it answers the question, “Is this project worth looking at?” To answer this question, this phase must define the scope of the project and the perceived problems, opportunities, and directives that triggered the project.
In this milestone, you will prepare a Request for System Services, which is the trigger for the preliminary investigation phase. Also, you will use fact-finding techniques to extract and analyze information from an interview to determine project scope, level of management commitment, and project feasibility for the Client Technology Tracking System (CTTS). With these facts and facts obtained from the Case Background, you will have the necessary information to complete the Problem Statement Matrix.
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