1. Most IT managers are aware of the important role that IT plays in business today. However, some individuals in the business community do not always understand the need for IT involvement in day-to-day operations.
What are the primary functions of IT in business today, and how would you explain these roles to a business executive who feels IT is just a support function?
2. Globalization is a major factor in most IT organizations these days, especially large institutions. Based on the Aird and Sappenfield (2009) article, what are some of the main areas that IT should review for the use of outsourcing? How are these balanced with the areas that are maintained in-house?
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