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InfoSys Case Study

Task 1. Identify and Explain the Causes of the problems faced by Narayana Murthy. 2. Answer the questions at the end of the case. Infosys is a software development company based out of India whose primary customer base is found in the U.S. The U.S. accounts for 70% of the annual revenue of Infosys. Infosys had very humble beginnings as they started as a 7 person company running operations out of the back of their garage. As Infosys moves into the new millennium they are looking to develop a new image, moving from a provider of low-cost software an InfoTech consulting powerhouse, which would be staffed by programmers and executives to carry projects from design to implementation. (Spiro, Stanton, & Rich, 2013) In the wake of the U.S. recession and the September 11, 2001 terrorist attacks Infosys began to see declining numbers in their sales growth. There are several actions that can be taken by Infosys going forward that should allow them to sustain their target sales growth numbers. Using their solid foundation of already existing credentials Infosys should attempt to expand to regions where

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