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Disneys ITIL® Journey

he Information Technology Infrastructure Library (ITIL) is a set of concepts and techniques for managing IT infrastructure, development, and operations. ITIL offers eight sets of management procedures: service delivery, service support, service management, ICT infrastructure management, software asset management, business perspective, security management, and application management. Disney began adopting ITIL best practices in the mid-2000s. Read €œ Disneys ITIL® Journey€, located at . Write a two to four (2-4) page paper in which you:Your assignment must follow these formatting requirements:The specific course learning outcomes associated with this assignment are:

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